Please NOTE Boh Runga Jewellery is for Final Sale and Returns will only be processed should you encounter a manufacturing fault or where required by law.
From time to time we understand that it may be necessary to return an item to us. Please find return information below to help expedite the returns process and get you back wearing the jewellery you love.
If you purchased your item at one of our NZ Wide stockists, please return back to them for assessment, they will handle the return process for you. If you purchased an item from www.themintrepublic.com please see the information below.
Sometimes its hard to choose jewellery without seeing it in the flesh first - right?
So we thought why not allow you the option?
Purchase your desired piece of jewellery as normal and add the bounce back option when choosing your shipping and your package will include a return to sender courier bag.
That way you can choose with confidence, if you find the piece isn't quite right simply return to us in the package provided with the Bounce Back form filled in and we will refund the price of the piece!
T & Cs
Cannot be used in conjunction with items on FINAL SALE (IE Boh Runga, Karma)
Item must be in original packaging, unworn and in original condition, with the Bounce Back form filled in to qualify for refund.
Item must be returned within 3 business days of receipt.
Refund is for the value of piece purchased - shipping charges excluded.
Please email us at firstname.lastname@example.org within 3 days of receipt with the reason you wish to return an item.
Once we have confirmed receiving your email with reason for return, and approved this return the item must be returned in original condition with all all packaging intact, be unworn, unused, and unaltered. damaged, soiled, or altered items will not be accepted and will be returned to the customer.
Please return your order to the following address:
The Mint Republic, PO Box: 11792, Ellerslie, Auckland 1542, New Zealand
Any item that is returned to us is returned at your sole cost (unless stated otherwise). We are not responsible or liable for returned items that we do not receive.
Your refund will be credited to the card or account used to complete the original purchase. Please note that refunds to your card may take up to 10 working days to be processed and cleared by your bank. Taxes, duties and other customs charged are non-refundable by The Mint Republic.